How to Implement the Parent Survey Print or save as PDF

Survey Setup is the process by which School Coordinators complete configuration of a survey and tailor it to their local needs. 

Setting up your survey is completed in six easy steps. To begin, click on the Survey Setup link, located under the yellow My Surveys menu. Note: If the Survey Setup option is grayed out, refer to this Knowledge Base article.


1. Adding a survey

To add your OurSCHOOL Parent Survey, click on the radio button next to the appropriate survey. 


Please note: If you do not see the option to select a survey, and only see surveys you have already completed, you may need to select the Add a Survey button, as seen here: 



2. Schedule

This page outlines the impact of a “Snapshot” and the timeline you should adhere to. 
Please note that two snapshots may not be available without the approval of your District Coordinator.


3. Custom Questions: OEQ

You have the option to add one or two Open-Ended Questions (OEQs), in addition to a standard OurSCHOOL survey question. If you added OEQs in a previous survey, you can view them by clicking on previous OEQs.

If adding an OEQ, simply type each question in the space provided.

Did you know? 
A guide to creating custom questions is available here, as well as some sample custom questions here


4. Custom Questions: MCQ

You have the option to add one or two Multiple Choice or Multiple Answer Questions (MCQ/MAQs) to your student survey. If you added MCQs in a previous survey, you can view them by clicking on previous Multiple-Choice Questions.

If adding MCQs or MAQs, complete each of the following sections:

  1. Question title for reports - this title will appear at the top of the chart when results are reported
  2. Multiple-Choice vs Multiple-Answers - select whether the question will be Multiple-Choice or Multiple Answer. Refer to Creating Custom Questions: Strategies for Success for more information.
  3. Question the survey participant sees - enter the question here, exactly as you want the survey participant to see it.
  4. Response options - enter the options the survey participant will pick from on their survey
  5. Label for Reports - when the results are reported, these labels will appear on the chart’s x-axis.


5. Survey Takers

Enter the number of parents that will be invited to take part in the survey, and select all applicable grade levels. 

You have the option to edit your master login link, or leave the default randomly generated link if you prefer. 



6. Activate

This final page presents a summary of everything you have entered. You can opt to save your work and come back to it later, activate the survey, or delete it and start over. 

Your single master login URL will then be activated for participants to use in accessing the survey instead of using usernames and passwords.

Did you know?  
We provide a letter template here that can be used to inform parents about the survey, which includes a space to insert login information. Alternatively, you could email the information directly, or communicate it through other secure means.


7. Implementation and Closing Surveys

Keep an eye on ‘Monitor Progress’ (under the yellow Monitor Progress menu), and when ready, close the survey by clicking on the “Close Survey” link. 

Once your survey is closed, the reports will be produced within two school days. You will receive an email notification when they are available.  


Clear communications with your parents is the key to a successful survey implementation. Feel free to review the article Strategies for Increasing Parent Survey Participation for a few examples that can help schools maximize participation in the OurSCHOOL parent survey.